🏆 How to send a message as soon as a customer reaches a certain number of points/stamps?
Contact your most loyal customers very easily!
It's perfect to identify your ambassadors!
Example: You can automatically trigger a message to all your customers as soon as they reach 50 points and/or have already 5 stamps to ask them to leave you a Google or Tripadvisor review.
➡️ Step 1: Go to your dashboard
Go to your dashboard
Click on Marketing
Click on Automations
Then click on Manage workflows
Or click directly here: https://business.yollty.com/marketing/automation/workflows
➡️ Step 2: Click on Create your automated customer journey
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/create-automation-workflow_swpqee.png)
➡️ Step 3: Choose When a customer has collected a certain amount of points
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_11rzaue.png)
➡️ Step 4: Indicate the number of stamps or points collected
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_6rb0u2.png)
➡️ Step 5: Select the action you want to perform
Click on the Plus button:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_skzgl9.png)
This will allow you to send a notification to your selected audience:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_1qcqugq.png)
➡️ Step 6: Select the action you want to perform
When you click, you will have the option to select the message:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_1tb4nrl.png)
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_u4wv1f.png)
You must save your message:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_eby24v.png)
A window with a confirmation request will appear. You must click on 'yes' and confirm:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_w83zb.png)
You are redirected to this page:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_1r068r3.png)
Your automation is set up ! You just have to activate it.
➡️ Step 7: Activate your automation
Click on this button:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-14_bnxc5i.png)
Confirm:
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-15_1b6m1xt.png)
It's confirmed!
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/capture-decran-2022-08-12-a-15_1lokrgu.png)
And VOILA!!! Your members will automatically receive a message from you once your client reaches a certain number of points or stamps. 🎉🎉🎉
Updated on: 12/08/2022
Thank you!