Question 1

Can I try Yollty for free?

Accepted Answer

Of course! 🎉 That is why we created a two week free trial version that gives you access to the loyalty program. This way you can share it with your customers and then go to the next level once you have tested Yollty out. And by then, you would have seen that users love your Digital Loyalty program.

Question 2

How can your customers refer you to their friends?

Accepted Answer

Referrals at Yollty are links that your customers can generate to tell their friends about your business which gives you additional visibility.

The idea is that a loyal customer of your brand will be able to send a link to his friends and family that will encourage them to come to your business by offering a welcome gift which allows the people who received it to come to your business.

At the same time, the person who sent the link will be able to benefit from a stamp or additional points.

| * * * * The stamps / points sent will only be given to the referrer if the referral activates his gift. So you can be sure that you are only giving rewards to people who have really referred you.

Why use referrals?

1. Increase your customer base

Referrals are the most effective way to acquire new customers. And who better than your own customers to talk about you? With a well thought-out referral, you can easily get more customers at a lower cost.

2. Improve your image.

The brand image of the organisation is improved and this facilitates the change of attitude in favor of the firm and builds or increases the awareness of the company

3. A guarantee of quality

The fact that a loyal customer vouches for your brand and your business will give more weight and credibility to your marketing. This is why word of mouth is the most effective way to market.

How to enable your Digital Referral Program?

The Video:

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Question 3

What is "Yollty's Covid-19 Guarantee"? 😷

Accepted Answer

Covid-19 has been difficult for all of us…. 🦠 But it also created a unique unity movement: merchants, customers, and providers strongly supporting each other 💙

That's why we decided to create Yollty's Covid-19 Guarantee. Let's fight this uncertainty together and strengthen your ties with your customers.

What is "Yollty's Covid-19 Guarantee"?

If, due to Governmental Covid restrictions, you must close your establishment or cease your services for a period of time, we will freeze 🥶your account upon request so you do not pay for a service you cannot use. Once these restrictions are lifted, you'll be able to pick up where you left off and fully enjoy Yollty 🚀

The local community is getting stronger and better connected, we are going through this period of uncertainty together to come out even stronger 💪🏼 Now is the perfect time 🎯 to start building your community! Your loyal customers will be more than happy to join and will be the first to return the love you give them! 💙

🙋🏻Contact us if you have any questions, we'll be happy to help.

Question 4

How to look for your Total Member Count?

Accepted Answer

You have your first members? CONGRATS!

Now let's check how you can see your community growing

This guide will help you through the different steps you will take to look at your ${color}[#000000](total member count). When looking for your total amount of members there are 5 steps you will have to go through, but do not worry it is super easy.

Step 1: Connect to your personal account on the Yollty website.

This step is very easy, all you will have to do is go on the Yollty website https://yollty.com/, and click on Login, or Start for Free, in the top right corner.

If you are a returning customer, once you clicked on Login you will be redirected to a new page where you will be asked to enter your email and password to sign in.

**If you are a new user, you will have to go through the “sign up" process before proceeding any further. **

Step 2: Go to your Dashboard.

Once you are logged in, you will be redirected to your personal Dashboard. This means you will be able to see all the information regarding your business, and most importantly your **total member count. **

Step 3: Select Period Dashboard.

For this step you will have to click on t

Question 5

How your customers can collect points / stamps ?

Accepted Answer

Everything has been made easy for your customers

The Video :

${frame}How your customers can collect points / stamps ?

The Step-By-Step:

The User downloads the Yollty User App
The user clicks on the Purple Button in the middle
The user scans the QR Code generated by the business

You want to know how as a Business you can generate this QR Code? Please check here

**Important Note: The QR code can only be used ONCE! If you want to use it multiple times you will have to generate it each time. **

Question 6

How to check dashboard statistics for a given period?

Accepted Answer

How to check dashboard statistics per period?

Once you create your Yollty account and log into the Yollty Business App, you can successfully launch your loyalty program. In addition, from your Dashboard, you’ll have access to the statistic detailing your loyalty program such as the total number of customers, new customers, gifts unlocked, etc.

You can see the result of your statistics per day or per period chosen by you.

In order to see the statistics for a given period you need to do this:

Step 1: Go to ‘Dashboards’

Step 2: Choose ‘Period Dashboard’

On the Dashboard window **‘Period Stats’ will appear ** Hence you will need to choose a start and an end date of the period you want to track. In order to do this, first, click on the upper-right button with the date of today:

Choose the dates:

Click on the date of the last day you want to track :

Then choose the start

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