Question 1

Can I try Yollty for free?

Accepted Answer

Of course! 🎉 That is why we created a free version that gives you access to the loyalty program until 100 members. So you can start, share it with your customers and then go to the next level only when you have reached your limit. And by then, you would have seen that users love your Digital Loyalty program.

Question 2

How your customers can refer you to their friends?

Accepted Answer

Referrals at Yollty are links that your customers can generate to tell their friends about your business. This gives additional visibility to your business.

The idea is that a loyal customer of your brand will be able to send a link to his friends and family that will encourage them to come to your business by offering a welcome gift if the people who received this link come to your business.

At the same time, the person who sent the link will be able to benefit from a stamp or additional points.

| * * * * The stamps / points sent will only be given to the referrer if the referral activates his gift. So you can be sure that you are only giving rewards to people who have really referred you.

Why use referral?

1. Increase your customer base

Referrals are the most effective way to acquire new customers. And who better than your customers to talk about you? With a well thought-out referral, you can easily get more customers at a lower cost.

2. Improve your image.

The brand image of the organisation is improved and this facilitates the change of attitude in favor of the firm and builds or increases the awareness of the company

3. A guarantee of quality

The fact that a loyal customer vouches for your brand, your business, will give more weight and credibility to your marketing. This is why word of mouth is the most effective way to market.

How to enable your Digital Referral Program?

The Video:

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Question 3

Yollty pricing changes - What you need to know?

Accepted Answer

Yollty Pricing Changes - What you need to know?

As you might have seen in the past couple of weeks, Yollty is growing and some necessary changes are needed to help you bring your customer loyalty to the next level..

Important Notice - As a current customer, you don't have to do anything and can continue on your current plan at the same price.

Why are the plans changing?

Based on feedback received from our customers and in order to support all our latest features, we have reshaped our plans to make some features more accessible.

Your plan stays the same

When we make changes to our pricing plans, and you are already a customer, your plan will not change.

New plans are on their way

Our new plans - Starter, Business, and Pro - have been around for a while. We wanted to make sure that what we offer keeps up with the changes in how people use Yollty, and the new features we develop.

But I like my current plan

That's great! And you can keep using it. This just means if you want to change plans, you'll have the choice of our shiny brand new ones.

What are the new plans?

Will there still be a Free plan?

No free plans but a free trial. This way, our customers can try out the full power of Yollty right away. And as we are growing and in order to serve every customers as good as we can, we decided to focus on bringing on more values to each and e

Question 4

How to check dashboard statistics per period?

Accepted Answer

How to check dashboard statistics per period?

Once you create your account Yollty and log into the Business App Yollty you can successfully launch your loyalty program. In addition, from your Dashboard, you’ll have access to the statistic detailing your loyalty program such as the total number of customers, new customers, gifts unlocked, etc.

You can see the result of your statistics per day or per period chose by you.

In order to see the statistics per period you need to do this:

Step 1: Go to ‘Dashboards’

Step 2: Choose ‘Period Dashboard’

On the Dashboard window then will appear **‘Period Stats’ ** Hence you will need to choose a start and an end date of the period you want to track. In order to do this, first, click on the upper-right button with the date of today:

Choose dates:

Click on the date of the last day you want to track :

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Question 5

How to look for your Total Member Count?

Accepted Answer

You have your first members? CONGRATS!

Now let's check how you can see your community growing

This guide will help you through the different steps you will take to look at your ${color}[#000000](total member count). When looking for your total amount of members there are 5 steps you will have to go through, but do not worry it is as easy as pie.

Step 1: Connect to your personal account on the Yollty website.

This step is very easy, all you will have to do is go on the Yollty website https://yollty.com/, and click on Login, or Start for Free, on the top right corner.

If you are a returning customer, once you clicked on Login you will be redirected to a new page where you will be asked to enter your email and password to sign in.

**If you are a new user, you will have to go through the “sign up" process before proceeding any further. **

Step 2: Go to your Dashboard.

Once you are logged in, you will be redirected to your personal Dashboard. This means you will be able to see all information regarding your business, and most importantly your **total member count. **

Step 3: Select Period Dashboard.

For this step you will have to click on the little

Question 6

How to set up your Marketing automation? 🎉

Accepted Answer

Ready to automate a part of your Marketing?

It is a 3 steps process:

Select your trigger
Select the action you want to perform
Select the content you want to send

The Video

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The Step-By-Step

👉 Go to Marketing: Automation

👉Select ‘Manage Workflows’

On your screen will appear a bord with your automation workflows. For create a new one, you need to click on the button ‘Create automation workflow’:

1. Select your trigger

To select when you want to activate your marketing automation you should click on this button:

Then, you will have three different options to filters to apply:

➡️ when a customer collects a certain number of stamps (or points) ➡️ when a customer is inactive for certain amount of days ➡️ when a customer joins your program

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