🎯 How do you retarget an inactive customer?
Reactivate an inactive customer!
🔥💡Example: You want to send a special offer to someone who hasn't visited your establishment for 30 days.
➡️ Step 1: Access your dashboard
Go to your dashboard
Click on Marketing
Click on Automation
Then click on Manage workflows
Or click directly here: https://business.yollty.com/marketing/automation/workflows
➡️ Step 2: Click on Create automation workflow
➡️ Step 3: Choose When a customer is inactive for a certain amount of days
And then just add the number of days they were not active
➡️ Step 4: Indicate the number of days of inactivity from which you want to contact them
Example: You want to automatically send a message to any customer who has not visited for 21 days, so you put 21.
Step 5: Select the action you want to perform
Click on the Plus button:
This will allow you to send a notification to your selected audience:
➡️ Step 6: Select the action you want to perform
When you click, you will have the option to select the message:
You must save your message:
A window with a confirmation request will appear. You must click on 'yes' and confirm
You are redirected to this page:
Your automation is set up ! You just have to activate it.
➡️ Step 7: Activate your automation
Click on this button:
And VOILA!!! Your members will automatically receive a message from you as soon as this inactivity period is over. 🎉🎉🎉
Updated on: 12/08/2022