Reactivate an inactive customer!

🔥💡Example: You want to send a special offer to someone who hasn't visited your establishment for 30 days.

➡️ Step 1: Access your dashboard

Go to your dashboard
Click on Marketing
Click on Automation
Then click on Manage workflows

Or click directly here: https://business.yollty.com/marketing/automation/workflows

➡️ Step 2: Click on Create automation workflow



➡️ Step 3: Choose When a customer is inactive for a certain amount of days



And then just add the number of days they were not active

➡️ Step 4: Indicate the number of days of inactivity from which you want to contact them

Example: You want to automatically send a message to any customer who has not visited for 21 days, so you put 21.



Step 5: Select the action you want to perform

Click on the Plus button:



This will allow you to send a notification to your selected audience:



➡️ Step 6: Select the action you want to perform

When you click, you will have the option to select the message:





You must save your message:



A window with a confirmation request will appear. You must click on 'yes' and confirm



You are redirected to this page:



Your automation is set up ! You just have to activate it.

➡️ Step 7: Activate your automation

Click on this button:



Confirm:



It's confirmed!



And VOILA!!! Your members will automatically receive a message from you as soon as this inactivity period is over. 🎉🎉🎉

Updated on: 12 / 08 / 2022