đź’» E-Commerce : Claiming customer's gifts from your Dashboard
Ready to start claiming your users’ gifts?
Follow this simple how to guide !
1- Login into your account
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-52_1ctcdkr.png)
2- You will be redirected to your Dashboard.
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-54_8uojl0.png)
3- Click on “Loyalty”
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-54_k6jap5.png)
From the drop-down menu you will have to:
4- Click on “Claim Gift”.
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-55_cazubj.png)
5- You will be asked to enter the Users voucher code.
![\n](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-68_1kyg6qv.png)
6- The user’s gift is then Claimed.
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-69_15c5nkv.png)
Important Note: You can enter uppercase or lowercase letters for the voucher, it will still be accepted, and the gift will be claimed.
Follow this simple how to guide !
The Video :
The Step-By-Step:
1- Login into your account
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-52_1ctcdkr.png)
2- You will be redirected to your Dashboard.
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-54_8uojl0.png)
3- Click on “Loyalty”
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-54_k6jap5.png)
From the drop-down menu you will have to:
4- Click on “Claim Gift”.
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-55_cazubj.png)
5- You will be asked to enter the Users voucher code.
![\n](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-68_1kyg6qv.png)
6- The user’s gift is then Claimed.
![](https://storage.crisp.chat/users/helpdesk/website/f71ccc35848dd800/screenshot-69_15c5nkv.png)
Important Note: You can enter uppercase or lowercase letters for the voucher, it will still be accepted, and the gift will be claimed.
Updated on: 12/08/2022
Thank you!